Experts - Analyzing Customer Data

Advice and opinions, by and for marketers

Driving Web traffic, increasing sales, personalizing content, or cultivating relationships with customers doesn't happen in a vacuum. To achieve business goals, you need to make informed business decisions. Knowing your customers is a prerequisite, and the best way to get to know your customers is to analyze customer data. But when, where, how? In this series Neil Mason and Jason Burby provide keen insight and sound advice.

Time for Analytics to Come in From the Cold

Digital analysts must increasingly position themselves as data integrators and multi-channel specialists. (0 comments)

Understanding the Impact of Seasonality

Approaches to monitoring seasonal trends that affect business. (0 comments)

Predicting the Unpredictable in Analytics

Are you ready to sail your marketing boat into the storm? (0 comments)

Focusing on the Big Picture in Analytics

How organizations get blindsided when measuring online performance. (0 comments)

Analytics Basics: Segmentation

Thanks to segmentation tools, there's no reason for Web sites to treat visitors with one-size-fits-all marketing. (0 comments)
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