Experts - E-Marketing Strategies

Advice and opinions, by and for marketers

To reach the customers you need to reach, you need more than a good product and fire in your gut. You need strategy. Creating an effective strategy requires research, planning, analysis, experience, and a thorough knowledge of the online industry -- an expert perspective. That's what this column shares.

The Offline Connection to Online Marketing

As a marketer, how do you systematically ensure the retelling of favorable experiences? Consider touch-point analysis.

Failing as a Brand Strategy

What e-marketers can learn from Twitter's service outages. Meet the Fail Whale.

Social Media: Business Objectives and Metrics

What to consider when you tie your social media strategy to technology and how to measure its success.

Putting Social Commerce to Work

How marketers can put the customer's voice from word-of-mouth conversations to work.

Marketing Pushback Hitting the Social Networks

Four tips on how marketers can avoid treating the social Web as another forum for interruption.
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